Terms and Conditions

Welcome to Arnie Tea Jam (“we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your use of our website [www.arnieteajam.com] (the “Website”) and any purchases you make from our online store. By accessing or using the Website and making a purchase, you agree to comply with and be bound by these Terms.

Please read these Terms carefully. If you do not agree to these Terms, you should not use our Website or make a purchase.

1. Acceptance of Terms

By using the Website or purchasing products from us, you agree to these Terms and any applicable laws and regulations. We reserve the right to update or modify these Terms at any time without prior notice. Any changes to these Terms will be posted on this page, and the effective date will be updated. It is your responsibility to review these Terms periodically for any changes.

2. Account Registration

To place an order on our Website, you may be required to create an account. You agree to provide accurate and complete information when registering and to keep your account details up to date. You are responsible for maintaining the confidentiality of your account information and for any activities that occur under your account.

If you believe your account has been compromised, please contact us immediately.

3. Products and Pricing

We strive to provide accurate descriptions and pricing for all products listed on our Website. However, we do not guarantee the accuracy, completeness, or reliability of product information, including images, pricing, and availability. Prices are subject to change without notice.

We reserve the right to modify or discontinue products at any time without liability. If there is an error in the pricing or description of a product, we may, at our discretion, cancel or refuse the order and provide you with a refund or allow you to proceed with the order at the correct price.

4. Orders and Payment

By placing an order through our Website, you are making an offer to purchase the items in your cart, subject to the availability and acceptance of the order by us. We reserve the right to accept or reject any order for any reason.

Payment for all orders is due at the time of purchase. We accept various payment methods, including credit cards, debit cards, and other online payment options. By submitting payment, you authorize us to charge your chosen payment method for the total amount of your order, including any applicable taxes and shipping fees.

All payments are processed securely through third-party payment processors. You agree to provide accurate payment information and to update it if necessary.

5. Shipping and Delivery

We offer shipping to various locations. Shipping fees are calculated based on the destination and size/weight of your order. You will be provided with an estimated shipping cost before you complete your purchase.

While we aim to process and ship orders promptly, we are not responsible for delays caused by third-party carriers or unforeseen circumstances. Delivery times are estimates and may vary based on your location and shipping method.

International Shipping:
For international orders, you are responsible for any customs duties, taxes, or import fees that may be imposed by your country. Please check with your local customs office for more information.

6. Returns and Refunds

We want you to be satisfied with your purchase. If for any reason you are not completely happy, you may return your unused and unopened products within [7 days] of receiving your order for a full refund or exchange.

To initiate a return, please contact our customer service team at info@one6films.com to request a Return Merchandise Authorization (RMA) number. Items returned without an RMA number may not be accepted.

Non-Refundable Items:
Certain items are non-refundable, including:

  • Opened tea products or any perishable goods
  • Gift cards
  • Sale or discounted items

Refunds will be processed to the original payment method, minus any shipping fees. Shipping costs for returned items are typically the responsibility of the customer unless the return is due to an error on our part.

7. Product Availability and Substitution

We want you to be satisfied with your purchase. If for any reason you are not completely happy, you may return your unused and unopened products within [7 days] of receiving your order for a full refund or exchange.

To initiate a return, please contact our customer service team at info@one6films.com to request a Return Merchandise Authorization (RMA) number. Items returned without an RMA number may not be accepted.

Non-Refundable Items:
Certain items are non-refundable, including:

  • Opened tea products or any perishable goods
  • Gift cards
  • Sale or discounted items

Refunds will be processed to the original payment method, minus any shipping fees. Shipping costs for returned items are typically the responsibility of the customer unless the return is due to an error on our part.

8. Intellectual Property

All content on our Website, including text, images, logos, graphics, and videos, is the property of Arnie TeaJam or our licensors and is protected by copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to access and use the Website for personal, non-commercial purposes. You may not copy, reproduce, modify, distribute, or create derivative works based on the content of the Website without prior written consent from us.

9. Health and Safety Disclaimer

While we take great care in sourcing and providing high-quality tea products, Arnie TeaJam cannot guarantee that any of our products will be suitable for all individuals. Tea, like all food and beverage products, may cause adverse reactions in certain people, particularly those with allergies, sensitivities, or underlying health conditions.

By purchasing and using our products, you acknowledge and agree that:

  • Health Risk: You are responsible for ensuring that you are not allergic or sensitive to any ingredients used in our products. If you have any known allergies or health concerns, we recommend consulting a healthcare professional before using any of our products.
  • No Medical Advice: The information provided on our Website, including product descriptions and health-related claims, is for informational purposes only and is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider before starting any new dietary supplement, herbal remedy, or wellness product.
  • Use at Your Own Risk: You agree to use our products at your own risk. Arnie TeaJam shall not be liable for any illness, injury, allergic reactions, or other health issues that may arise from consuming our products, including but not limited to adverse reactions or conditions such as digestive discomfort, skin rashes, or respiratory issues.
  • Product Ingredients: While we strive to provide accurate ingredient information, we do not guarantee the absence of allergens or other substances that could cause adverse effects. Please carefully read product labels, ingredients lists, and any warnings on packaging before using any of our products.

If you experience any negative symptoms after consuming our products, discontinue use immediately and seek medical advice.

Arnie TeaJam is not responsible for any direct, indirect, or consequential damages, including health-related issues, arising from the use of our products. By purchasing from us, you release Arnie TeaJam, its employees, agents, and affiliates from any and all claims related to health problems, illness, or injuries that may result from the use of our products.