Legal & Privacy

Privacy Policy

The products and services offered by Arnie TeaJam are provided on an “as is” and “as available” basis. While we strive for accuracy, we do not guarantee the accuracy, completeness, or reliability of the content on our Website.

By purchasing from us, you agree to comply with all applicable local, state, and national laws and regulations. You acknowledge that we are not responsible for any harm, loss, or damage resulting from the use of our Website or products.

1. Collected Information

We collect the following types of information when you visit our Website or make a purchase:

a. Personal Information:
When you place an order, create an account, or sign up for our newsletter, we may collect personal details, including:

  • Full name
  • Email address
  • Shipping address
  • Billing address
  • Phone number
  • Payment information (credit card details or other payment method)

b. Non-Personal Information:
We also collect non-personal information automatically when you visit our Website, including:

  • IP address
  • Browser type and version
  • Operating system
  • Referring URL
  • Pages visited on our Website
  • Time and date of visits
  • Search terms used on our Website

We use this information for website analytics and to improve the functionality and content of our Website.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

  • To process and fulfill your orders (including sending order confirmations, receipts, and delivery updates)
  • To improve our Website and product offerings
  • To send you marketing communications (if you have opted in)
  • To respond to inquiries and provide customer service
  • To comply with legal obligations (e.g., fraud prevention, taxation, etc.)

Marketing and Promotions:
If you opt into our newsletter or other marketing communications, we may send you promotional emails or offers about our products and services. You can opt out at any time by following the unsubscribe instructions included in each email.

3. How We Protect Your Information

We take reasonable steps to protect the personal information you provide to us, using both physical and electronic safeguards. These may include:

  • Secure socket layer (SSL) encryption for sensitive data transmission
  • Firewalls and anti-malware tools
  • Restricted access to information within our company

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

4. Sharing Your Information

We may share your information with trusted third-party service providers for the following purposes:

  • Payment Processing: We work with third-party payment processors (such as PayPal, Stripe, etc.) to securely handle transactions. These providers may collect certain information to process your payments, such as credit card details, but they are not permitted to use this information for other purposes.
  • Shipping and Fulfillment: We may share your information with shipping and logistics partners (such as UPS, FedEx, etc.) to deliver products to you.
  • Analytics and Marketing: We may use third-party services (such as Google Analytics, Mailchimp, etc.) to help us analyze traffic and improve our marketing efforts. These services may collect anonymous, aggregate data related to your usage of our Website.
5. Cookies and Tracking Technologies

Our Website uses cookies and other tracking technologies (such as pixels and web beacons) to enhance your browsing experience and analyze site usage. Cookies are small text files stored on your device that help us remember your preferences and improve our services.

You can control cookies through your browser settings. However, disabling cookies may affect certain features of our Website and your ability to complete purchases.